Giving Feedback Across Different Cultures?
Although many of us don’t like to do it, we know that critiquing others’ work — ideally in a constructive, polite, empowering manner — is an essential part of our jobs. But does critical feedback work similarly across cultures? Do people in Shanghai provide critical feedback in the same way as people in Stuttgart, Strasbourg, and Stockholm?
Nicht, non, and nej.
Learn from the article written by Andy Molinsky on Harvard Review Blog. Molinksy offers three tips on providing culturally-sensitive feedback:
Tip #1: Learn the new cultural rules.
Tip #2: Find a cultural mentor.
Tip #3: Customize your behavior. Don’t assume you have to “go native” to be successful.
Molinsky is an Associate Professor of Organizational Behavior at the Brandeis International Business School. He is the author of the forthcoming book Global Dexterity: How to Adapt Your Behavior across Cultures without Losing Yourself in the Process (HBR Press, 2013).
Source: HBR, Read full article and commentsTags: cultural competence