Our Projects »

Cultural Awareness and Business Etiquette Training for Front Line Municipal Workers

November 27, 2014 – 6:26 pm | 3,976 views

Project: Cultural Awareness and Business Etiquette Training for Front Line Workers
Client: City of Richmond
Project Timeline: 2014-2015
Area of Expertise: Project Management / Research / Curriculum Development / Training Materials Development / Training Delivery
Project Team: Olga Shcherbyna …

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Diversity News

Latest news weekly headlines on diversity in Canada about the many obstacles to equal opportunity in education, business, and culture.


IMHO or In My Humble Opinion is a blog where Olga Shcherbyna shares her thoughts and ideas about what she sees, reads and feels.

Diversity Events

Here you will find local and international PD learning opportunities: intercultural communication, fair hiring practices and inclusive workforce.

Our Research

In this section you will find samples of research papers, both opinion and academic studies and other materials peppered by our professionals.

Our Projects

This section covers our projects, which should give you an idea of how we use different communications tools, solutions, and the results that they bring.

Our Projects, Our Research »

An Update of City of Richmond’s Youth Service Plan 2008-2012

June 21, 2014 – 7:06 am | 1,551 views

Project: An Update of the Richmond Youth Service Plan 2008-2012
Client: SPARC BC for the City of Richmond
Project Timeline: 2014
Area of Expertise: Project Management / Research / Data Analysis / Writing
Olga Shcherbyna as a Project Manager, Senior Researcher and Writer; Isabella Matk and Maureen Mendoza, as Researchers and Writers.

Diversity Clues Consulting Inc. was retained by SPARC BC as a partnering consulting agency to update the Richmond’s Youth Service Plan 2008-2012.

PHASE 1: to conduct an environmental scan of existing services, programs and policies relevant to Richmond’s youth and develop an updated youth community profile. The final report was submitted to the City of Richmond in December 2013. The purpose of the Environmental Scan Report (the Report) was to (1) to update, analyze and consolidate demographic data and information relevant to the youth in Richmond; (2) to review existing Youth Service Plan and the programs,policies, functions and services relevant to the youth in Richmond; (3) to explore “promising practices” in developing and implementing the youth strategies in other urban, multicultural cities. The findings were to inform the update of the Youth Service Plan 2014-2018.

PHASE 2: to consolidate the findings from public and stakeholder consultations with the findings from the environmental scan and write an updated Youth Service Plan 2014-2018.

Diversity Events »

Employer & Newcomer Employment Dialogue by SFU-TD Engagement Centre

March 20, 2015 – 6:19 am | 1,659 views

Simon Fraser University’s Surrey campus will be hosting the first of three evening dialogues on March 24 from 5:30-7:30 p.m. in room 5140. Newcomers to Canada will take a look at the best practices and opportunities for both employers and job seekers.

Speakers include certified career development practitioner Afshan Bsaria, community health worker Clementine Iweh, employment specialist Matthew Pape and community services assistant Yousef Nasimi from the City of Surrey, and recent immigrant Drastant Mehta, who can share his knowledge and experience to help others settle to their life in Canada.

The event is part of the Employment Dialogue Series, jointly presented by the SFU Surrey – TD Community Engagement Centre, WorkBC, Surrey Libraries and the City of Surrey. The next dialogues will take place on April 14 and May 5.

Rachel Nelson, coordinator, community relations and engagement, 778.782.8082, rer1@sfu.ca

To register


Art, Science & Spirituality: An integrated, holistic approach to diversity and social change.

March 17, 2015 – 5:29 am | 1,278 views

About: “Diversity and social change efforts are essentially, well … about change. And those that take on this work are often passionate committed people who give 110% of themselves to the cause. …

Newcomers to Canada Employment Dialogue by SFU-TD Engagement Centre

February 28, 2015 – 8:28 am | 1,513 views

The Dialogue will be held on March 24th from 5:30pm – 7:30pm at SFU Surrey. City staff from Parks and Rec and Human Resources Department will present at the event. Additionally, members of the …

The 12th Annual Fraser Valley Cultural Diversity Awards

February 24, 2015 – 8:18 am | 52 views

On Friday, March 6th Abbotsford Community Resources celebrates the 12th Annual Fraser Valley Cultural Diversity Awards which recognize the best diversity practices of Fraser Valley organizations, initiatives and businesses. This event begins at 6:00 PM …

Community Consultations in Surrey: How inclusive is our city?

February 20, 2015 – 7:52 am | 1,074 views

The Surrey Local Immigration Partnership (LIP) is a consortium of government, public and private institutions, business, non-profit and community agencies working together to strengthen Surrey’s integration of newcomers and build a more inclusive and welcoming …

What’s wrong with being “leftie socialist”?

February 19, 2015 – 5:06 am | 1,526 views

I am biased. Any programs that any Canadian municipality introduces with the goal of being a more inclusive service provider and employer makes me happy. Some may even call me “leftie socialist” as did one …